

| Services |
| PCIW 2: Hardware Category |
| Welcome to Step 2 of our computer Problem Category Identification Wizard. Please read the listed problems below and tell us whether your issue falls under this category by clicking "YES" or "NO". • System won't turn on or boot up • Slow performance, system upgrade, etc... • Hardware Failure (hard drive, floppy drive, etc...) • Hardware Conflicts • Memory problems • Backup problems • Computer shuts down on it's own • Jack problems • Scanner problems • Mouse problems • Keyboard problems • Display problems • Computer won't shut down Do your computer problems fall into this category? |



| Note: If you're not sure whether your computer problems fall into this category, please click "NO" so the Category Identification Wizard can continue to assist you. Thank you. |

